United Spinal Association Jobs

JOB REQUIREMENTS: Public and Patron Services (Performs a wide variety of customer service activities at the reference service desk) Assists library users (both adults and children) at a service desk. Performs reference desk procedures, such as direct and indirect reference, information, and reader\'s advisory services to library users (conducts reference interviews via many different methods). Answers telephone, answers directional questions in person or by telephone, may answer questions regarding status of patron and circulation records, and refers library users to appropriate personnel as necessary. Independently and in coordination with other staff members plan, coordinate, and implement programming for patrons. Assists library users in use of the Library\'s online catalog and other computer-based products (Libby, Badgernet, etc.) available both locally and remotely. May assist borrowers in selection and location of library materials. Refers library users with complex questions or complex readers\' advisory questions to appropriate personnel. Provides assistance, guidance, or instruction in the use of library resources; teaches the use of online public access catalog and other electronic resources; recommends the use of specific reference materials. Monitors public internet stations. Provides assistance to individuals using public internet stations, public computers, and peripherals (printers, scanners, etc.); provides assistance with other equipment. Assists with questions regarding library-installed software, and, when able, with general questions related to webservices provided by other entities. Ability to maintain patron confidentiality (WI Statutes Chapter 43.30). Ability to plan and carry out library programs. May assist with library social media. Interlibrary Loan Performs and/or assists with all steps of the interlibrary loan process: processing materials, requesting materials, etc. In response to library users requests: generate appropriate requests of our Interlibrary loan partners. Assists and/or performs processing of interlibrary loan materials (both electronic and physical) when received. Assists and/or performs the return of loaned interlibrary materials to the owning institutions. Assists patrons with any and all questions regarding the status of their interlibrary loan requests. Clerical activities in support of the library Prepares booklists, brochures, flyers, and reports using appropriate computer software as assigned or needed. With the guidance of the librarian, may develop and prepare booklists, copy for Web publication, and other publicity items for work unit. May handle the photocopying and duplication of materials prepared for library use. Helps with weeding (de-acquisition) of library materials under direction of librarian. May assist library customers with basic operation of library equipment; may add supplies to photocopier and other library-owned machines as needed. Maintains the appearance of the reference area and the library. Assists with and/or helps maintains the genealogy collection and materials. Assists with the maintenance of the genealogy index. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Two years general library experience preferred. Background in reference service in a library or comparable experience preferred. Fluency in a non-English language of the community (such as Hmong or Spanish) is preferred. Knowledge of computer software, including Windows Operating System, Microsoft Word, Outlook, and Excel. Or any combination of education and experience that provides equivalent knowledge, skills, and abilities. ***** APPLICATION INSTRUCTIONS: Apply In Person: Portage County Human Resources 1462 Strongs Ave. Stevens Point, WI 54481 Deadline- 4:30 pm on Friday, March 7th Apply Online: www.co.portage.wi.us Other: You may also call 715-346-1327 to have an application mailed to you.