Job Information
Apple SRE - Operations Engineer, IS&T Enterprise Systems in Sunnyvale, California
SRE - Operations Engineer, IS&T Enterprise Systems
Sunnyvale,California,United States
Corporate Functions
The Operations Engineer in Crypto Services team manages key technical infrastructure. An ideal candidate will have experience in Systems Administration. The Operations Engineer will monitor infrastructure and application services and drive incident management. The Ops engineer will work closely with SRE's, PKI Engineers, systems engineers, network engineers, database administrators and information security teams to effectively ensure availability and reliability. For this position, strict application security and high availability requirements must be balanced to achieve optimal solutions.
Description
The successful candidate will participate in troubleshooting issues following established procedures, documenting problems, managing incidents and owning the issue from the initial contact to resolution. Additionally the engineer will be responsible for critical compliance tasks. Responsibilities of the Operations Engineer includes the following: - Serve as a full time, primary on-call, responding and mobilizing efforts to address outages - Follow change management procedures and deploy code using configuration management (e.g. Puppet, Chef, Ansible, etc) - Set priorities and work efficiently in a fast-paced environment - Measure and optimize system performance - Monitor telemetry and address alerts to ensure smooth operations - Strong communication skills and ability to work effectively across multiple business and technical teams - Demonstrate ability to deliver results on time with high quality
Minimum Qualifications
3+ years of expertise in industry.
3+ years of expertise with Linux (any distro, but especially RHEL). Standard UNIX utilities and programs
3+ years of expertise with scripting languages such as Bash, Python
3+ years of expertise with Puppet, Chef or Ansible
Understanding of SRE principles and goals along with prior on-call experience
Track record of practical problem solving, excellent communication, and documentation skills
Experience with monitoring tools such as icinga / nagios and log aggregation tools like Splunk
Key Qualifications
Preferred Qualifications
Experience in managing the applications on AWS/GCP & Kubernetes Working knowledge of Database
Experience around Security and Compliance
Experience working on supporting Java applications
Education & Experience
Additional Requirements
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $138,900 and $208,300, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)
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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .
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