Job Information
WTW Business Support Senior Specialist - Administrative Services in Taguig, Philippines
Roles and Responsibilities
Provide top-level administrative support to executives, managing complex calendars, scheduling meetings, and coordinating travel arrangements.
Prepare, edit, and ensure the accuracy and professionalism of documents, presentations, and reports.
Serve as the main point of contact for internal and external stakeholders, handling inquiries and representing the executive team with professionalism.
Manage confidential information, maintaining its integrity and accessibility while upholding the highest level of confidentiality.
Proactively prepare and distribute materials for executive-level meetings.
Conduct research, gather data, and provide valuable insights to support decision-making.
Coordinate and oversee special projects, collaborating with cross-functional teams and external partners.
Manage incoming communications, responding promptly and effectively.
Assist in budget management and expense tracking, ensuring compliance and providing detailed reports.
Identify opportunities for process improvement and implement solutions to streamline workflows.
Foster positive working relationships, acting as a liaison between executives and staff members to promote effective communication and collaboration.
Requirements
Bachelor's degree in a relevant field or equivalent work experience.
At least 5 years' relevant experience in administrative support roles preferred.
Proficient computer skills, including MS Office (Word, Excel, PowerPoint).
Able to work in a hybrid scenario (onsite and work from home), and lead others in a hybrid scenario
Can work in different shifts (APAC, EMEA, North America) and can lead others in different shifts
Proven experience in high-level administrative roles, supporting senior executives or leadership-level personnel.
Exceptional organizational and time management skills in fast-paced environments.
Excellent written and verbal communication skills, with keen attention to detail and polished document production.
Advanced proficiency in Microsoft Office suite and collaboration platforms.
Discreet handling of highly confidential information with unwavering professionalism.
Strong problem-solving and proactive decision-making abilities.
Outstanding interpersonal skills for confident interaction with stakeholders at all levels.
Flexibility to adapt and work independently with minimal supervision.
Demonstrated professionalism, integrity, and confidentiality.
Skills
Advanced Administrative Skills: Proficiently handle complex calendars, prioritize tasks, and efficiently manage executive-level responsibilities.
Exceptional Communication: Effectively interact with stakeholders, representing the executive team professionally and diplomatically.
Organization and Time Management: Prioritize tasks, meet deadlines, and manage schedules effectively.
Attention to Detail: Ensure accuracy and professionalism in documents, data analysis, and communication.
Confidentiality and Discretion: Maintain utmost confidentiality when handling sensitive information.
Problem-Solving: Proactively address challenges, identify improvement opportunities, and implement effective solutions.
Technology Proficiency: Possess advanced proficiency in office software, collaboration platforms, and relevant tools.
Interpersonal Skills: Foster positive relationships with individuals at all levels, promoting effective communication and collaboration.
Flexibility and Adaptability: Adjust to changing priorities and work independently with minimal supervision.
Professionalism and Integrity: Exhibit high standards of professionalism, integrity, and confidentiality.
Research and Analytical Skills: Gather and analyse data, providing valuable insights for decision-making.
Project Management: Coordinate and oversee projects, collaborating with diverse teams and external partners.
Proactivity and Initiative: Anticipate needs, identify process improvement opportunities, and implement efficient solutions.
Collaboration: Work effectively with colleagues and stakeholders, achieving common goals and maintaining a positive work environment.
WTW is an Equal Opportunity Employer