Job Information
Kuehne+Nagel Sea Logistics Operational Care Specialist in Taipei, Taiwan
You will be joining our Operational Care Team to add your leadership expertise + skills to the delivery of operational excellence.
Your Role
You will be responsible for the delivery of operational excellence through your operational care center (OCC) team by providing leadership + direction, while continuously optimizing production costs.
Your Responsibilities
• To ensure operational excellence through high quality shipment for import services.
• To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
• To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR).
• To conduct regular anytime conversations with all direct reports to discuss + ensure traction on delivering performance + development goals.
• To conduct daily + weekly stand-up meetings with your team to identify + resolve business issues.
• To contribute as process owner to continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
• To anchor the usage + improvements of OCC core systems.
• To ensure compliance with financial + revenue care guidelines.
Your Skills and Experiences
Your strong leadership skills + knowledge of our market along with your carrier relationships will be the key to your success.
You will be successful in this role because for your knowledge across our operations, products + services + because you possess the key attributes we are looking for.
Good Reasons to Join
We are looking for individuals who have demonstrated skills in consultative selling in the supply chain solutions. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne+Nagel is the best place for a successful professional career, start a conversation with us and click apply today!
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.