Job Information
Concentrix Associate, Marketing Solutions in Tallahassee, Florida
Job Title:
Associate, Marketing Solutions
Job Description
MARKETING CONSULTANT
The Marketing Consultant is the primary contact with customers within an assigned region/zone. Perform marketing, sales and consulting functions via telephone and computer to develop, implement, maintain and enhance assigned Dealer marketing and customer attainment and retention goals.
The Marketing Consultant is the primary contact with customers within an assigned region/zone. Perform marketing, sales and consulting functions via telephone and computer to develop, implement, maintain and enhance assigned Dealer marketing and customer attainment and retention goals.
Essential responsibilities:
Build strong sales and consultative relationships with assigned dealer base through an in-depth program knowledge, a pleasant demeanor and a positive attitude.
Educate and inform dealer base on current program offerings and services, encourage enrollment, offer consultation regarding current dealer product/service selections and assist dealers with achieving marketing goals.
Create, update and maintain marketing plans for individual dealers in order to minimize risk and maximize performance. Present Marketing plans, trends, and additional suggestions to client/dealers.
Review changes to the marketplace and industry and assist dealer base in adjusting marketing plans.
Maintain detailed documentation of dealer communications, including customer service opportunities and complaints, in the Contact Manager system.
Edit and proof dealer communications.
Maintain accurate dealer information, data, pricing, list maintenance, customer maintenance .
Maintain calendars and timelines for assigned marketing initiatives.
Promote customer acquisition, retention and response while improving brand awareness and return on investment for client.
Assist in the creation and development of processes and procedures.
Produce periodic reports and recommendations regarding performance status of dealer base.
Implement quality control process for marketing materials, dealer selections and dealer originated copy.
Assist in the resolution of data issues.
Travel may be required.
Education/Knowledge:
Bachelor’s degree (BA or BS) from an accredited four-year college or university preferred or equivalent experience in Marketing, Sales and/or Customer Service.
Experience / Skill:
Sales/ Marketing experience in an Automotive industry preferred.
Must be able to write reports and business correspondence and have the ability to effectively present the information to management or customers.
Ability to multi-task.
Must be able to work with all levels and backgrounds in a diverse workforce.
Knowledge of Microsoft Office specifically including Word, Excel, PowerPoint, Outlook, Access.
Desired skills include: Experience with Direct Marketing, experience creating/implementing marketing plans.
The base pay range for this position is $20- $22 hourly, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is Mar 31.
Location:
USA, OH, Work-at-Home
Language Requirements:
Time Type:
Full time2025-04-24
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)
•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)
To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .
If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .