Job Information
GE Aerospace CF6 Customer Operations Team Leader and T&M CPM in Taoyuan City, Taiwan
Job Description Summary
Customer Operations Leader at GEEVES
CF6 Customer Programs Manager (CPM) for regional T&M
Job Description
About GE Aerospace
GE Aerospace (NYSE: GE) is a global leader in aerospace propulsion, services, and integrated systems. Currently, it has approximately 44,000 in-service commercial aircraft engines worldwide. With a century-long history of innovation and profound industry expertise, GE Aerospace is committed to inventing the future of flight, lifting people up, and bringing them home safely.
About GE Aerospace Greater China
For 45 years in China, GE Aerospace has committed to developing and investing in China’s aviation industry with reliable, efficient, sustainable, and outstanding products and services. GE Aerospace and its joint venture CFM have served more than 60 airline customers in the Greater China Region, with over 7700 engines in service and nearly 5000 engines on order. We are devoted to the market’s quality growth propelled by technological innovation and digitalization. Together with our partners, we are shaping a sustainable future of flight that helps the industry reach its carbon-neutral goal for the benefit of us all tomorrow.
Roles and Responsibilities
Responsible for GE Aerospace customer operations team at GEEVES.
Utilize FLIGHT DECK to transform and progress customer experience at GEEVES by implementing standard work and working closely with the shop.
People leader with past experience leading a team and driving meaningful change.
Function as primary liaison between internal GE organizations and customers/MRO.
Provide coordination with other GE Customer organizations through the Customer Team process and lead standard work adoption and development.
Responsible for the profitability and customer satisfaction for assigned CF6 T&M customers.
Provide coordination with other GE Customer organizations through the Customer Team process and lead standard work adoption and development.
Manage the Time & Material services profitability metrics for assigned contracted SV. Represent GE in business and contractual discussions with customer.
Review invoices and collect cash in a timely manner. Establish productivity goals by contract or product.
Organize and support program and technical reviews with customer. Determine and flow down customer shop visit forecasts.
Contribute to key Services operational processes including induction scheduling for your customer.
Required Qualifications
- This role requires significant experience in the Engineering/Technology & Aviation. Knowledge level is comparable to a Master's degree from an accredited university or college (or a Bachelor's degree with relevant experience).
Desired Characteristics
Strong interpersonal and leadership skills
Strong oral and written communication skills
Demonstrated ability to analyze and resolve problems
Ability to guide and influence others
Effective team building and ability to work across all functions as part of a team
Demonstrated ability to document, plan, market, and execute programs.
Demonstrated ability to lead programs and projects
Established project management skills At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.
At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.
Additional Information
Relocation Assistance Provided: No
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.