Job Information
IHG Assistant Manager - Terrigal Beach House in Terrigal, Australia
Terrigal Beach House is situated on the ground floor of Crowne Plaza Terrigal Pacific with sweeping views of the beach offering the ultimate alfresco dining experience to locals and visitors. As Assistant Manager at Terrigal Beach House, you’ll work closely with the Venue Manager to oversee all aspects of the food and beverage operations. From crafting creative cocktails to managing inventory and training staff, you will be responsible for ensuring quality service and standards are maintained to deliver a memorable guest experience.
Your day to day:
Assisting in the day-to-day management of the venue, including staff supervision, inventory management, and customer service.
Training and mentoring team members to deliver exceptional service and maintain high standards.
Assisting with rostering, payroll, and other administrative tasks to ensure smooth operations.
Collaborating with the Venue Manager to develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience.
Handling customer enquiries and feedback in a professional and courteous manner, striving to exceed expectations at every opportunity.
What we need from you:
Previous experience in a supervisory or leadership role within the hospitality industry, preferably in a pub or similar establishment.
Strong leadership and communication skills, with the ability to motivate and inspire a diverse team.
A passion for delivering outstanding customer service and creating memorable experiences for guests.
Excellent organisational and problem-solving abilities, with a keen eye for detail.
Flexibility to work evenings, weekends, and holidays as required.
Compliant – you will need to have your RSA, RGA and first aid certificates
Benefits:
Opportunities for career advancement.
A supportive and collaborative work environment where your ideas and contributions are valued.
Staff discounts on food and beverages, as well as other perks and benefits.
Ongoing training and development opportunities to enhance your skills and knowledge.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.