Job Information
State of Maine, Bureau of Human Resources Motor Vehicle - Branch Manager - Topsham in Topsham, Maine
Motor Vehicle - Branch Manager - Topsham
Topsham , Maine , United States | Management & Supervisory | Full-time
Apply by: March 10, 2025
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Position: Motor Vehicle - Branch Office Manager
Department:Public Services - Topsham Branch
Schedule:Monday - Friday 8:00am - 5:00pm
Job Class: 7330
Salary: $54,579 - $77,459 annually
Closing Date : March 10, 2025
Join Our Team at the Department of the Secretary of State
At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer great benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens.
Are you ready to make a difference?
We are looking for dedicated and collaborative individuals who thrive in a dynamic, growth-focused environment. If you are passionate about making a difference, driving success, and being part of a positive team culture, we want you on our team.
About the Position:
We are seeking a motivated leader with a passion for customer service and road safety to oversee a dynamic team in our Topsham branch office. As a Branch Manager, you will supervise staff, ensuring adherence to policies and procedures while training employees on vehicle and license service transactions. You will also manage back-office duties, including transaction verifications, cash reconciliations, and inventory records, as well as maintain the branch in customer-ready condition by working closely with the landlord. Additionally, you'll contribute to various projects assigned by leadership.
What We’re Looking For:
Innovative Thinking:Proven ability to implement new programs, streamline processes, and bring forward-thinking solutions to complex challenges.
Team Collaboration:A leader who builds strong, collaborative relationships across teams and creates an environment where employees feel valued and empowered to contribute to shared goals.
Communication Skills:Exceptional verbal and written communication skills, with the ability to clearly convey complex information to both internal teams and external stakeholders.
Leadership Excellence: Experience leading teams with a strong track record of driving positive change and developing talent.
Positive Workplace Culture: Commitment to creating a workplace environment where respect, transparency, and mutual support are central to the team’s success.
Adaptability and Resilience: Ability to respond to changing priorities with agility, making decisions that maintain service excellence and operational integrity.
Key Competencies We Value:
Emotional Intelligence: A strong ability to connect with others, building trust and fostering collaboration across all levels of the organization.
Problem Solving and Innovation: Comfort with navigating complex problems and leading teams to create practical, innovative solutions.
Conflict Resolution & Feedback: Skilled in guiding teams through challenges and offering constructive, actionable feedback.
Time Management: Expertise in balancing multiple projects and responsibilities effectively while maintaining high standards.
Continuous Improvement: A mindset focused on continuous learning, both for yourself and your team, to drive positive changes across the Bureau.
In this role, you will:
Supervise staff work activities and maintain consistent application of policies, procedures, and guidelines.
Train employees on completing transactions within the policies, procedures and laws relating to vehicle services and license services.
Reviews and processes daily back-office duties including transaction verifications, cash reconciliations, and inventory records.
Work with landlord to always maintain the branch in customer ready condition.
Participate in projects as assigned by leadership.
Minimum Qualifications:
A combination of six (6) years of education, training, and/or experience in business or public administration.
At least one (1) year of experience in business management, accounting, personnel management, motor vehicle law and regulations, or a related field. Equivalent work experience can be substituted for educational requirements.
Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire.
Why Join Our Team?
No matter where you work across Maine state government, you’ll be part of a workforce that embodies our state motto—"Dirigo" or "I lead"—providing essential services to Mainers every day. We believe in supporting our workforce's health and well-being with a valuable total compensation package, including:
Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value).
Retirement Plan: The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Contact information:
Questions about this position should be directed to Matthew Dudley at Matthew.S.Dudley@Maine.Gov
Application Instructions:
Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. Any experience that was not full-time employment should be identified as such.
If you require a paper application, please download and print one HERE (https://www.maine.gov/bhr/state-jobs/application-process) or contact our office at 207-441-4512 . Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Secretary of State Office of Human Resources, 29 State House Station, Augusta, ME 04330 or faxed to 207-624-9313 . Be sure title of the job you are applying for is included. Applications cannot be accepted after the posting closing date.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job, and then there’s purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in different ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation, or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step and want to feel good about what you do, we’d love to hear from you. Please note that reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.