Job Information
Community Housing Network Housing Resource Center Specialist in Troy, Michigan
About Community Housing Network
Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals. Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan residents.
Community Housing Network is Opening Doors and Transforming Lives through a work environment dedicated to empowering a work/life balance success through our Core Values: Inclusion, Integrity, Innovation and Passion.
CHN is committed to cultivating and preserving a culture of inclusion and connectedness which includes:
- Creating a more diverse, equitable, and inclusive workplace to provide better services for participants and staff.
- Utilizing a trauma informed approach to build rapport with vulnerable populations.
- Making educational resources available related to diversity, equity, and inclusion, all the while providing a platform for conversation.
Community Housing Network provides excellent employment opportunities with competitive salaries and a comprehensive benefits package. All full-time employees enjoy a rich package of benefits including:
- Health Insurance
- Dental
- Vision
- Health Care and Dependent Care Flexible Spending Accounts
- 401k
- Life Insurance
- Long Term Disability Insurance
- Voluntary Products: Aflac, Short Term Disability Insurance, Life Insurance
- Generous Vacation and Medical Leave Time
Community Housing Network is an equal-opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain's Cool Place to Work.
Housing Resource Center (HRC) Specialist
Department: Community Programs
Reports to: HRC Supervisor
Employment Status Classification: Full Time Hourly; Non-Exempt
Salary Range: $16.00 - $17.00 per hour
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Job Description Summary:
Our Housing Resource Center (HRC) is a one-stop-shop to help people with their housing needs.
As a trained Housing Resource Specialist, you will conduct a screening asking callers about their current housing situation. Their responses will guide you through the screening process to recommend options connecting the caller to the programs and resources that may be able to assist them in resolving their housing crisis. Such programs will include:
- Community resources and programs that provide housing assistance.
- Affordable housing options.
- Information on subsidized housing and other long-term housing options.
As a full-time position you will be working a schedule of 40 hours per week between the hours of 8:30 am to 4:30 pm, Monday through Friday.
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*Essential Functions: *
Conduct a screening via telephone or in person for individuals in housing crisis.
Assess the caller's needs to provide appropriate referrals and resources, related to eligibility.
Assist potential program participants in completing applications for appropriate housing options.
Enter details of the call into a secure database such as Homeless Management Information System (HMIS) and/or Michigan State Housing Development Authority (MSHDA) Housing Choice Voucher (HCV) Portal.
Schedule follow up appointments as appropriate for eligible individuals.
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