Job Information
Actalent Jr. Software Technician in Uniondale, New York
Function and Scope of Responsibilities:
Provide network support, maintenance, and troubleshooting services for the corporate network under the direction of the Network Manager.
Principal Responsibilities:
Complete projects as per the supervisor’s direction.
Provide layer support for all network devices, including but not limited to workstations, servers, VoIP phones, video conference units, CCTV cameras, and wireless access points.
Plan for and execute firmware/software upgrades on all network equipment.
Troubleshoot and maintain wireless infrastructure technologies such as controllers, access points, and Identity Services.
Follow and implement current information security best practices in administering all network equipment and services.
Support and troubleshoot WAN connections for subsidiary locations.
Investigate network outages.
Create and maintain documentation of network infrastructure diagrams, device inventory, and knowledge base articles.
Perform other department-related support activities as needed.
Education Requirements:
A bachelor's degree in information systems, computer science, or a related field and equivalent working knowledge of network operation systems and configurations are required.
Training, Skills, Knowledge, Experience:
Ability to work independently and as a team member.
Willingness to learn and attend training as needed.
Experience with switches, routers, network infrastructure, and monitoring tools.
Networking certifications are a plus.
This position requires occasional availability outside regular business hours for equipment installation, firmware/software updates, and other maintenance tasks as required.
This position could, on occasion, require kneeling, pushing, pulling, and lifting heavy equipment in support of IT.
Must have valid driver’s license/ ability to travel to NJ subsidiary when requested to do so.
Must be willing to work weekends and evenings if necessary.
This position is on-site
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.