Job Information
Suny Polytechnic Institute Student Success Advisor in Utica, New York
Location: Utica, NY Category: Professional Posted On: Fri Jul 5 2024 Job Description:
Description of Duties:
The Student Success Advisor, reporting to the Director of Student Academic Success & Advising, will provide proactive, holistic and completion-driven academic advising and student success services for primarily first year, sophomore, and undeclared students at SUNY Polytechnic Institute. This individual will be responsible for utilizing best practices in individual and group meetings with students to support their academic and personal development, responding holistically to academic alerts regarding students, utilize technology and conduct programming for student success. Depending on experience, interest, and ability, the Student Success Advisor will focus on one or several student cohorts (specific degree programs, re-admitted students, transfer students, and/or students in academic recovery). They will work collaboratively with campus partners, including faculty academic advisors, to ensure students are provided with academic and co-curricular experiences to support ongoing engagement and academic persistence, while navigating their college experience. This is a 12-month position that may require evening and weekend hours depending on focus area and need.
Assists new students with their transition to SUNY Polytechnic Institute and advises students on personal and academic development through individualized meetings. Assist students with course selection and the registration process primarily in the first year.
Prepares structured schedules for incoming first year students and advises students on options through in-person, telephone and virtual meetings.
In collaboration with faculty advisors, explains academic program requirements, prerequisites and academic policies. Assists students in understanding academic progress and rate of degree completion to inform student success recommendations and maintain good academic standing.
Collaborates with faculty advisors and campus offices to enhance persistence efforts, including the Registrars, Financial Aid, Wellness Center, Admissions, EOP, ACE, Student Accessibility Services, CARE team, among others. Refers students to related offices (wellness, student accessibility services, CARE, career planning, etc.) as appropriate.
Fosters student agency through proactive advising practices that encourages self-efficacy, self-advocacy and accountability.
Assists students with academic major and minor exploration, academic petitions related to requests for adjustment to curriculum requirements and educates students on institutional policies, processes and forms.
In collaboration with academic departments, maintains an understanding of degree requirements and sequencing to degree completion.
Support academic recovery initiatives for students on Academic Warning and Academic Dismissal.
Provides a holistic, case management approach to assigned student cohort(s).
Work as part of the Student Academic Success office team to support learning services, including student testing, subject tutoring and academic success programming.
Creates clear and concise notes, accurately documenting all student interactions in the designated technology platform. Maintains accurate records.
Reviews and responds timely to faculty reports, such as academic alerts, mid-term grades and student progress updates.
Utilizing SUNY Polytechnic Institute's prescribed software, works collaboratively with academic support colleagues and faculty advisors to maintain regular communications with advisees to support engagement and persistence.
Work with all necessary systems related to job duties (i.e. Microsoft Office suite, Banner, D2L, DegreeWorks, Slate and any emerging platforms).
Utilizes data to proactively communicate to students of concern including those with incomplete grades and Excelsior Scholarship credit tracking, among others.
Assist with the collection and reporting of metrics to the Director of Student Academic Success & Advising as requested.
Utilize technology platforms to analyze data to improve workflow, efficiency and effectiveness.
In conjunction with best practices, develop, update, deliver and assess a variety of academic and non-academic related workshops for students on topics such as: academic major information, goal setting, time management, study skills, etc. to support student development and persistence. May partner with specific academic departments for programming and resource development
As appropriate, participate in regional, state, and national advising professional development SUNY Polytechnic Institute college committees, and other projects as assigned. Other reasonable duties as assigned.
Benefits: https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/FTUUPbenefitsummary-Jan-2024.pdf
Job Requirements:
Minimum Requirements:
Bachelor's degree from college or University accredited by the US Department of Education or internationally recognized accrediting organization and a minimum of three years relevant experience in college student development, education, psychology, counseling, social work or related field; or a Master's degree from college or University accredited by the US Department of Education or internationally recognized accrediting organization and a minimum of one year relevant experience in college student development, education, psychology, counseling, social work or related field.
Knowledge of characteristics of college students and an understanding of multicultural differences.
Knowledge of advising best practices and current advising/student development research. Broad higher education knowledge including use of effective student success strategies.
Ability to effectively and professionally interact and communicate, with a diverse community of students, faculty, staff and external partners.
Knowledge of information technology such as Brightspace/D2L, BANNER and Degree Works or other degree tracking software.
Knowledge of best practices and standards as outlined by National Academic Advising Association (NACADA).
Applicants must address in their applications their abilities to work with a culturally diverse population. This position is contingent on the satisfactory completion of a background check; this position may require annual checks.
Preferred Qualifications:
Experience with Academic Alert systems.
Experience working with underprepared students and best practices for persistence and degree completion.
Experience developing, facilitating and assessing programming in college success strategies.
Skills in effectively interpreting academic policies, practices, and guidelines as they pertain to degree requirements and college catalogs
Additional Information:
SUNY Polytechnic Institute offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance.
As an Equal Opportunity / Affirmative Action employer, SUNY Polytechnic Institute will not discriminate in its employment practices due to an applicant's race, creed, religion, color, citizenship, national origin, sex, age, sexual orientation, predisposing genetic characteristics, gender identification or expression, genetic information, familial status, marital status, pregnancy, status as a domestic violence victim, criminal conviction, disability, military status, disabled veteran, recently separated veteran, Armed Forces Service Medal veteran, active duty or wartime campaign badge veteran, or other characteristic as protected by law.. Please feel free to review your equal employment opportunities protections and laws pertaining to these protections at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and disclosures regarding the College's current campus security policies. The SUNY Polytechnic Institute Annual Security Report is available in portable document format [PDF] by clicking this link:
https://sunypoly.edu/sites/default/files/University Police/Clery-Statistics-pages-Utica-2021.pdf (https://sunypoly.edu/sites/default/files/University%20Police/Clery-Statistics-pages-Utica-2021.pdf)
Inquiries regarding the application of Title IX and other laws, regulations and policies prohibiting discrimination may be directed to the Title IX Coordinator TitleIX@sunypoly.edu at SUNY Polytechnic Institute. Inquiries may also be directed to the United States Department of Education's Office for Civil Rights, 32 Old Slip 26th Floor, New York, NY 10005-2500; Tel. (646) 428-3800; Email OCR.NewYork@ed.gov.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.