Job Information
Vail Resorts Houseperson in Vail, Colorado
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Job Summary:
The Houseperson is responsible for cleaning and maintaining public areas of the hotel, assisting room attendants with the general cleaning of guest rooms. This includes vacuuming, shampooing of carpets; cleaning/waxing of floors; trash removal; stocking and maintaining supply rooms and other cleaning duties.
Job Specifications:
Outlet: The Ritz Carlton
Expected Pay Range: $20.00 - $22.04 / hour
Shift & Schedule Availability: Full Time, Year Round
Job Responsibilities:
Walk assigned floors at the beginning and end of shift; remove newspapers and service trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.
Clean public areas - hallways, elevators, service areas, stairwells, etc.
Remove dirty linen, terry and trash from the service areas and take to the appropriate locations.
Assist sectional housekeepers as needed (i.e. moving furniture, roll-ways, etc.)
Reporting missing or damaged articles, and submit all found items to Housekeeping office according to Lost and Found procedures.
Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
Ensure that all the hallways are clear of trash and used room service trays have been taken to the Stewarding department.
Reports the need for floor cleaning/polishing and carpet shampoo; coordinates and uses equipment to conduct cleaning procedures.
Arrange the newspapers and magazines in the lobby; clearing tables of used materials and/or trash.
Report any maintenance issues in a timely manner to ensure all items are logged with the PBX center.
Transport baby cribs and rollaway beds to the guest rooms.
Participation in training classes set up by The Arrabelle, Rock Resort and Vail Resort.
Complies with all Resort policies, procedures and standards of operation.
Other duties as assigned.
Job Requirements:
High School or GED. -preferred
2 - 3 years of housekeeping experience or equivalent. - preferred
Previous experience housekeeping in hotels or condos. -preferred
Must be able to communicate in efficiently in English. -required
Ability to communicate in Spanish. -preferred
Must be able to lift up to 30 lbs. -required
Must be able to stand for long periods of time in excess of 2 hours without sitting. -required
Must be willing to work a varied schedule, including weekends and holidays. -required
The expected pay range is $20.00 - $22.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 501985
Reference Date: 06/27/2024
Job Code Function: Housekeeping