Job Information
Vail Resorts Night Auditor in Vail, Colorado
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Job Summary:
The Night Auditor is responsible for providing genuine and authentic guest service according to RockResort brand standards. The night auditor is also responsible for all closing reports for the hotel and the email distribution of such reports. The night auditor will complete all tasks each evening on the night auditor checklist and set up for success for the following day. The night auditor is also responsible for solving all overnight guest issues to the satisfaction of the guest and to the hotel's standards.
Job Specifications:
Housing: May Be Available
Outlet: The Arrabelle
Expected Pay Range: $20.00 - $22.76 / hour
Shift & Schedule Availability: Full Time, Year Round
Skill Level: Entry
Other Specifics: Overnight Shift
Job Responsibilities:
Accurately process nightly closing reports through LMS, Infogenesis and universal desktop
Complete Flash for hotel distribution
Complete all parts of Night Audit checklist accurately and efficiently
Answer phone calls politely and efficiently to meet and exceed all guest needs and requests
Ensure accurate check-in and checkout processes according to RockResorts brand standard
Creates accurate keys to guest rooms according to owner log and LMS reservations
Complete all additional projects and tasks given by management
Ability to sustain composure at all times and remain calm during difficult situations
Complies with all Resort policies, procedures and standards of operation
Accurately and timely route all communication during an emergency situation
Other duties as assigned
Job Requirements:
High School Diploma or Equivalent
Work experience in a guest service facet, hotel audit preferred. Accounting experience a plus
Microsoft Office, Property Management Systems (LMS preferred), General Computing
Ability to communicate in English effectively in both written and verbal mediums
Ability to speak multiple languages a plus, accounting experience
Ability to stand for up to 8 hours
The expected pay range is $20.00 - $22.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 502043
Reference Date: 07/03/2024
Job Code Function: Front Office