Job Information
Travel + Leisure Co. Sales Consultant (Chinese - English) in Thailand
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
PRIMARY OBJECTIVES:
To actively contribute to the company vision of making holiday dreams come true by providing consistent and accurate sales presentations to guests, to achieve defined sales targets, and a high level of external and internal customer service.
The Sales Consultant is responsible for selling the holiday credits, which are securities as defined in the Corporations Law. The holiday credits are sold in strict compliance with the registered Product Disclosure Statement (PDS) and other rules required by Corporations Law.
PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)
Conduct consistent and accurate sales presentations to guests, to achieve defined sales targets
Effectively deliver required sales targets
Follow the Company’s sales presentation guidelines, the ‘Ten Steps of The Sale’ to present consistently and accurately
Represent the Company in an ethical, moral and professional manner
Maintain and update as required all sales information and materials used for presentations
Be an active participant in sales and training meetings
Set and review performance goals weekly, monthly and year to date (YTD)
Obtain referrals as per company pay plan requirements
Fully observe and remain compliant at all times with Company policies and procedures
Adhere to industry and Company best practices
Employees must ensure they comply with WVRAP’s OH&S Policy, procedures and any reasonable instruction given by WVRAP.
Employees must not willfully place at risk the health and safety of themselves or any other persons in the workplace and to not willfully or recklessly interfere with or misuse anything provided for health and safety.
Display a Count On Me! service to all internal and external parties.
Display innovation through inspiring, creating and improving processes and products.
Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
KEY POSITION CRITERIA:
Strong customer service and integrity values
Ability to apply sales techniques and skills to achieve successful outcomes
High level of resilience and emotional intelligence
Positive and enthusiastic attitude
Excellent communication skills and listening skills
Works independently, as well as, a team player
Problem solving and negotiating ability
Presents as a professional role model
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.