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Forest Service Administrative Support Assistant in United States

Summary This position is located within a National Forest. The primary purpose of this position is to perform general administrative support, typing, and associated general clerical work in support of the unit. Responsibilities Performs clerical work to assist in providing various administrative services essential to the management, direction, and operation of the assigned office. Resolves problems associated with the clerical work of the office. Handles clerical duties, such as mail and package delivery, personnel updates to phone lists, and sign-out board. Monitors field-going personnel for safety purposes, assists with scheduling the conference room, fleet use reporting, travel and purchasing during busy times, as well as other projects and duties as assigned by the supervisor. Monitors the status of office and security equipment and uses a variety of office and computer equipment to accomplish project and unit goals. Monitors local newspapers for articles related to the Forest Service. Clips and routes articles to the appropriate staffs. Maintains the Forest video, film, and slide library and audio-visual equipment. Generates correspondence, reports, etc. from handwritten or electronic drafts using a personal computer, or similar equipment, and word processing software. Ensures correct grammar, spelling, capitalization, punctuation, and appropriate format. Uses database or spreadsheet software to accurately enter, revise, sort or calculate, and retrieve data for standard reports. Promptly transmits and receives documents and messages electronically using computers or workstations. Reads and processes incoming correspondence, and ensures that it is properly routed in a timely manner. Determines which items should be brought to supervisor's attention or those that should be sent directly to other appropriate personnel. Reads and reviews material to be filed, assigns code based on document content, and files material based on determination. Retrieves files based on knowledge of filing system. Ensures files have pertinent documents and signatures. Maintains and updates file system to enable quick and efficient retrieval of information. Purges files or performs other file disposition actions in accordance with established procedures. Receives visitors and phone calls. Determines nature of request and refers callers or visitors to appropriate staff. Answers routine questions in a timely and accurate manner and provides information when routine procedural matters are involved. Performs regular daily activities for the reception area or visitor center, including daily opening and closing of the facility, raising and lowering the flag, and maintaining the front desk. Monitors public areas and updates the status of exhibits. Provides visitors with effective instructions on security and safety procedures and informs the supervisor of visitor needs. Operates a variety of audiovisual equipment. Maintains a lost and found for visitors and staff. Visits and is very familiar with trails, campgrounds, roads, and other areas on the unit, in order to provide accurate, descriptive information. Requisitions office supplies, printing support, and related materials. Accurately prepares and submits requisitions. Tracks requisitions for timely completion. Creates bills for collection for contracts and permits. Sends and tracks bills and payments through the automated financial system. Coordinates annual billing and follow-up on delinquent payments. Coordinates with specialists and public affairs office to provide the latest, most accurate and appropriate information to the public. Researches and maintains an inventory of timely publications, brochures, posters, and informational handouts. Creates and posts informational flyers concerning safety, events, etc. Updates information such as road and recreation closures. Acts as liaison to other information centers such as other Forest Service offices or the local Chamber of Commerce. Coordinates Forest Service presence with community special events, including parades, holiday activities, fairs, shows, and celebrations. Coordinates Smokey Bear appearances and Forest Service presence at local events such as parades and fairs. Coordinates Linc pass program on the unit. Requirements Conditions of Employment Qualifications In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary. GS-04: Applicants must have one year of progressively responsible clerical, office, or other work which provided the knowledge and skills needed to perform the duties of the position being filled; OR an associate's degree or two years of successfully completed education above high school; OR combinations of successfully completed post-high school education and experience. The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. Examples of General Experience includes: Clerical, office, or other customer service work such as greeting visitors and responding to phone or written inquiries, using word processing software or other automated software to produce routine documents; maintaining office files; and answering phone calls in an office setting. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To receive consideration for this position, you must provide updated required documents and meet all qualification requirements by the closing date of this announcement. Education Additional Information PLEASE NOTE: This vacancy is being used to fill positions for FY2025 Temporary Employment Hiring season. The expected start date for this position will be between October 20, 2024 to December 29, 2024. By selecting the "Location Negotiable" option during the application process, implies your willingness to be considered for any official duty location listed on this announcement and/or those duty locations not listed for this Regional announcement. Pay rates vary depending on location. The salary shown is for the Rest of the U.S. See OPM.gov for additional information on pay rates. This position is temporary, has a Not-to-Exceed date and will be filled for up to 6 months or as a not to exceed (NTE) 1 year, however an extension of the appointment may be possible without further competition. The appointment may also end early due to lack of work or lack of funds. Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other groups within the Region who have vacancies within the same occupational series, grade, full performance level and in any of the geographic location(s) listed on the announcement. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. The duty station for this position will be at one of the duty locations listed in this announcement. Salary range as shown is the locality pay Rest of U.S. (RUS). Pay rates vary by location. Please visit the Office of Personnel Management's website for additional information on pay rates. The USDA Forest Service has legislative authority to recruit and fill Permanent (Career/Career-Conditional), Temporary, and Term Appointments under the USDA Demonstration Project. Under this authority, any U.S. citizen may apply. Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP): To exercise selection priority for this vacancy, CTAP/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP eligible must meet the agency's definition for a quality candidate as provided in the How You Will Be Evaluated section of this announcement to be considered. If you are retired from the Federal Government and are selected for this vacancy, your retirement annuity may be offset from your pay. This position is not eligible for telework. Availability of government housing and federal day care facilities will vary by location. Positions filled from this announcement may be a bargaining or a non-bargaining unit position represented by either NFFE, AFGE or NAGE.

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