Job Information
Kemin Industries Customer Service Representative German in Warszawa, Poland
Overview
Kemin Animal Health and Nutrition is seeking : a Customer Service Representative
As Customer Service Representative, you will coordinate between the sales, supply chain, and warehouse teams, overseeing the entire order-to-cash process.
Responsibilities
What you’ll be doing:
Serve as the primary point of contact for the sales team and distributors in the DACH region, ensuring seamless communication and support.
Ensure efficient and smooth order processing, balancing economic efficiency with exceptional customer service.
Maintain organized and up-to-date customer records and sales area files.
Collect, validate , and manage master data to ensure accuracy and consistency.
Prepare colleagues for backup roles and step in as a backup during absences, supporting both customer service and logistics functions.
Deliver timely and accurate customer service, ensuring adherence to all internal procedures.
Collaborate with the finance department to follow up on overdue invoices and ensure resolution.
Keep customer records and sales area documentation organized.
Plan shipments effectively, ensuring warehouse staff receives precise instructions for efficient delivery preparation.
Qualifications
Who you are?
This role could be for you, if:
You have a bachelor’s degree and experience within Customer Service/Supply Chain
You are customer-oriented
You have a positive & growth mindset
You are multilingual (German!, English)
You are an expert in Microsoft Office and ERP-systems
You have Strong organizational skills with attention to detail
What’s in it for you:
A challenging opportunity where y ou will have the freedom to determine your own approach to a variety of tasks and responsibilities.
A competitive financial package-
Salary
Bonus opportunity
Continued learning opportunities- At Kemin we are compelled by curiosity, we offer our employees the possibility to develop themself on a personal and profession level:
Tuition reimbursement
Linkedin Learning
Corporate University with online and in person training;
#LI-JC1
LocationPL-Warszawa
Posted Date2 months ago(2/13/2025 5:09 AM)
Job ID 2025-10816
Positions 1
Position Type Regular Full-Time