Job Information
Omni Hotels Banquet Manager in Washington, District Of Columbia
Overview
Shoreham Hotel
Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.
Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one’s career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.
Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, “Hibiscus Huddles, “in honor of our company logo.
Job Description
The Banquet Manager is responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards. This is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures. Must be able to work a flexible schedule including evenings, weekends and holidays.
Responsibilities
Represents management at functions.
Determines set-ups in conjunction Catering and Convention Services.
Coordinates functions with service staff and Chef. Sees that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff.
Coordinates with the staff on fast recovery of food leftover and minimizes waste.
Briefs servers on functions and procedure of service.
Establishes high standards of quality service and maintains them through effective training and continuous upgrading.
Maintains the equipment entrusted to his care and keeps pars up.
Maintains records, reports, closing reports and payroll costs.
Inspects function rooms and writes work orders for the Engineering Department to maintain rooms in excellent condition.
Conscious of business fluctuations, reacts either increasing of decreasing when volume of business fluctuates up or down.
Maximizes profits in his department through effective management techniques keeping in mind at all times guest satisfaction.
Must stay updated on new food and wine trends. Sets the pace and a good example for a successful quality operation.
Prepare for and conduct departmental meetings.
Use Synergy and Opera to effectively relay guest concerns to other departments.
Qualifications
Previous Banquet experience is desirable in union hotel setting
High School Degree or Equivalent; Some College preferred.
Exceptional people skills preferred.
Must be detail oriented, have excellent communication skills, and the ability to perform professionally under high levels of stress.
Computer skills required
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job LocationsUS-DC-Washington
Posted Date3 days ago(6/28/2024 1:42 PM)
Requisition ID 2024-111774
of Openings 1
Category (Portal Searching) Banquets