Job Information
Library of Congress Sales Counter Attendant in Washington, District Of Columbia
Summary This position is located in the Retail Shop Unit of the Consumer Products & Services Section, Office of Business Enterprises, Partnerships and Outreach Programs. The incumbent for this position will work a Intermittent schedule. This is a non-supervisory, bargaining unit position. The position description number for this position is 184047. Responsibilities Assists in all areas of the Retail Shop requiring attention as requested by supervisor. Determines replenishment for common, non-recurring items and new items. Keeps product lines, product types, and/or retail space in stock and monitors tum and inventory levels. Supports planograms and checklists, coordinating and maintaining appropriate levels of brands, signature products, and other bestselling items at all times. Monitors the Retail Shop's operational results to identify opportunities for enhanced performance and customer service. Performs recurring assignments with related research steps. Searches easily accessible sources, such as office files, to collect program data supporting organizational activities. Performs register sales transactions quickly and accurately in accord with established cash control procedures and customer service guidelines. Independently operates a cash register and is responsible for the assigned change fund. Counts assigned cash register bank daily and makes needed changes by going to the Credit Union before opening the Retail Shop. Prepares the change for the weekend banks. Independently performs the full range of routine and repetitive cash processing tasks associated with opening and closing duties. Properly displays new products and frequently restocks merchandise. Determines quantities required and time for replenishment for common, non-recurring and new items based on experienced judgment and/or consultation with supervisor. Solves routine discrepancies in the movement of material to assigned organizations, including performing computer searches and/or research of records and documents. Performs various other related duties as assigned. Position may require prolonged periods of standing. Work schedule will include Saturdays, some evenings and holidays. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. Requirements Conditions of Employment Position may require prolonged periods of standing. Work schedule will include Saturdays, and evenings and holidays. Notice: Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to operate automated cash register systems and related equipment to process merchandise purchases.* Ability to perform inventory tasks and maintain accurate records.* Ability to provide customer service.** Ability to interpret and apply a variety of guidelines and/or regulations. Ability to communicate and interact collaboratively with others. Ability to communicate effectively other than in writing. Education There are no education requirements for this position. Additional Information Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply. Applicants must submit a complete application package that is received by the closing date of this announcement. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: Vetting Process This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. A “Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints. Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.